Shipping policy
Last Updated: September 20, 2026
Kind Day Co. aims to provide a simple and transparent shipping experience for our customers.
Order Processing
Orders are generally processed after payment has been successfully received.
Processing times may vary depending on product availability, order volume, holidays, promotions, and other circumstances.
Your order confirmation or checkout page may provide the most current estimated processing information.
Shipping Destinations
Kind Day Co. may offer shipping to customers in the United States and other locations where shipping is available at checkout.
Available destinations may change from time to time.
If a destination is not available during checkout, we may be unable to ship to that location at that time.
Shipping Costs
Available shipping options and applicable shipping charges will be displayed during checkout.
Shipping costs may vary based on:
- Destination
- Order size or weight
- Shipping method
- Carrier
- Promotional offers
Delivery Estimates
Estimated delivery times are provided at checkout or in your order confirmation where available.
Delivery estimates are not guaranteed unless specifically stated otherwise.
Actual delivery times may be affected by:
- Carrier delays
- Customs processing
- Weather
- Holidays
- Incorrect address information
- High shipping volumes
- Natural disasters
- Other circumstances outside our reasonable control
Tracking
When tracking information is available, we may provide it by email or through your order information.
Tracking information is provided by the applicable shipping carrier and may take some time to update after an order has shipped.
Customs, Duties, and Taxes
For international shipments, including shipments to the United States, orders may be subject to customs duties, import taxes, brokerage fees, or other charges depending on the destination and applicable law.
Unless explicitly stated otherwise at checkout, any customs duties, import taxes, or similar charges imposed by the destination country may be the customer's responsibility.
Customers are responsible for providing accurate information required for delivery and customs processing.
Incorrect or Incomplete Addresses
Please carefully review your shipping address before completing your order.
Kind Day Co. is not responsible for delivery failures caused by an incorrect or incomplete address provided by the customer.
If a package is returned to us because of an incorrect address, additional shipping charges may apply if you request that the order be shipped again.
Lost, Delayed, or Damaged Packages
If your package appears to be delayed, please check the tracking information and contact the shipping carrier where appropriate.
If your package appears to be lost or arrives damaged, contact us at:
Please provide your order number and, where applicable, photographs of the damaged packaging and product.
We will review the issue and work with the applicable carrier or fulfillment provider where appropriate.
Delivered but Not Received
If tracking shows that your package has been delivered but you cannot locate it, please:
- Check around the delivery location.
- Check with household members, neighbors, or building management.
- Contact the shipping carrier.
- Contact Kind Day Co. if the package remains missing.
We will reasonably assist with investigating the shipment.
Changes to Shipping Policy
We may update this Shipping Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Contact
For shipping questions:
Kind Day Co.
Delhi, India
Email: kinddayco@gmail.com
Website: https://kinddayco.com/